Madame

"Would you please bring this to a young delivery girl? She was kind to me and a very big help. It's my way of saying thank you.
 * —Madame regarding a cake, speaking in third person to Kiki."

Madame (Oku-sama in Japanese) is a character in Kiki's Delivery Service. She is a kind and gentle old woman of whom Kiki first meets when she phones for her to deliver a herring pie to her granddaughter's birthday party.

Looks
Madame has grey hair and Grey eyes. She wears a Yellow Cardigan and a lime green shirt.

Relationships

 * Madame's Niece (Granddaughter)
 * Barsa (friends)