Kamajī

Kamaji is an old man with six arms, who operates the boiler room of the bathhouse.

Appearance
These arms can apparently extend indefinitely, so it allows him to access the upper cabinets from his original position. Kamaji appears to spend most of his time at his work place, as he is seen sleeping and eating meals there.

A number of Susuwatari (ススワタリ) work for him by carrying coal into his furnace. He has a large cabinet where he keeps all the herbs that are used in the baths, which he crushes with a Yagen.

History
After some persuasion, he allows Chihiro to work at the bathhouse and even pretends to be her grandfather to protect her, though this ruse does not stand for long. He later takes Haku, heavily injured into his boiler room and cares for him while Chihiro, given train tickets by Kamajii, journeys to Zeniba's cottage. At first he seems cold and uncaring, but by the end of the film he seems to have grown a soft spot for Chihiro and for anyone whom she calls her friend.